[Update – March 26, 2025]
For players who purchased multiple Judgment Day Packages and Last Guardian Packages but experienced issues, we have restored the missing packages and provided an additional one as compensation.
If you haven’t received your package yet, it may be because you haven’t clicked “Receive Packages,” which prevents us from retrieving your character name. We will run another data check after tomorrow’s update to ensure that all affected players receive their purchases.
We will also reintroduce these two packages to the shop after the March 27th update.
[Update – March 21, 2025]
We have removed both the Judgment Day Package and Last Guardian Package from the shop and are actively working on fixing the bug.
Players who did not receive their purchased packages will get them restored in the next update, along with one additional package as compensation.
Thank you for your patience and support!
Your Drakensang Online Team
Heroes of Dracania,
We sincerely apologize for the issue with the Judgment Day Package and Last Guardian Package—players who purchased multiple packages have only received one instead of the full quantity paid for.
Rest assured, we will compensate the missing packages based on your purchase history as soon as possible.
Currently, we are unable to remove these packages from the shop due to a technical issue. Please refrain from purchasing them until the issue is resolved.
Thank you for your patience and understanding.
Your Drakensang Online Team
